Returns and exchanges
Returns and Exchanges
We currently don't offer a returns policy or exchanges. Please choose your product carefully.
In case we've made a mistake and we've sent you a wrong item, we offer free return shipping. In such event, please email us at hello@fridaknitstudio.com and we will quickly respond on the return process in such event. Make sure that the wrong items that you will return are unworn, unwashed and neatly folded in the original packaging including all tags. You are welcomed to use the original package to ship your return package. Once we've received the returned items, we will examine them and start your return process. If you followed the return instructions correctly, we will initiate the shipment of the correct product.
PLEASE NOTE: Do not return the package without giving prior notice via email.
In case the package is returned to us because it has not been picked up at the post office, you have to pay for return shipping.